How can we help?

Information Letter

Dear tenants,

the increased incidence of the coronavirus in Europe and the current media coverage raise many questions that will certainly keep you busy. We would like to take this as an opportunity to give you some tips on how to stay healthy.

What are coronaviruses?
Coronaviruses can infect both humans and various animals, including birds and mammals. Coronaviruses cause various diseases in humans, from common colds to dangerously debilitating diseases.

How is the virus transmitted?
The novel coronavirus is transmissible from person to person. Cases have also been reported in people who have been infected by people who have shown only mild or non-specific symptoms. The novel coronavirus primarily causes respiratory (respiratory) diseases. As with other coronaviruses, transmission – according to current knowledge – occurs primarily via respiratory secretions. The novel coronaviruses have also been found in stool samples of some patients.

How long is the incubation period?
Currently, it is assumed that the incubation period is up to 14 days.

What symptoms are triggered?
An infection with the novel coronavirus can lead to symptoms such as coughing, colds, neck scratches and fever, and some sufferers also suffer from diarrhoea. In some patients, the virus seems to be associated with a more severe course, leading to respiratory problems and pneumonia. Severe courses have so far occurred mainly in patients who were older and/or previously suffered from underlying chronic diseases.

How can one protect oneself from infection?
As with influenza and other infections, coughing and sneezing etiquette, good hand hygiene and distance from the sick (approx. 1 to 2 metres) also protect against transmission of the new coronavirus. These measures are also advisable everywhere and at all times in view of the wave of influenza.

Does it make sense to wear a mouthguard?
The most important and effective measures for personal protection as well as for the protection of other persons from infection with pathogens are good hand hygiene, correct coughing etiquette and keeping a minimum distance (approx. 1 to 2 metres) from persons suspected of being ill. If a person suffering from an acute infection has to move around in public places, wearing a mouth and nose protection (e.g. a surgical mouthguard) can be useful.

Is there a vaccination protection?
No vaccine is currently available. In China, according to media reports, a first vaccine candidate will be tested in a clinical trial from the end of April 2020. It is currently not possible to predict when a vaccine might be available.

Where can I get objective and reliable information?
Information from WHO, Robert Koch Institute and the BZgA on the corona virus:
https://www.who.int/news-room/q-a-detail/q-a-coronaviruses
https://www.rki.de/SharedDocs/FAQ/NCOV2019/FAQ_Liste.html
https://www.infektionsschutz.de/coronavirus-sars-cov-2.html

Many health insurance companies also offer advisory hotlines for their policyholders. Furthermore, the health authorities of the respective communities are available as competent contact persons.

Stay healthy, your YOUNIQ team

Viewing a Room

You are enrolled at a university? Are you a trainee? Are you temporarily in town for a project? Then you are exactly right with us!
We are pleased to show you your new apartment in advance. It is likely that we show you sample apartments. And if your favorite apartment is still available for the planned move-in, then it’s yours!

Booking a room

This is super easy! Either you write us an e-mail or you directly click on our Book-Now buttons on the website.
copy of your identity card / passport
confirmation of enrollment / admission for your first semester
notice of income tax assessment
guarantee of payment of a loan
You are studying and maybe do not have a job yet. In case of guarantee, the guarantor undertakes to pay the rent arrears, if you are no longer able to. The guarantor serves as security for us.

Depending on the location of the object, it is between two and three rents. If you move out, you will receive it back within 6 months.

It is about €480.00. With YOUNIQ you have many advantages, such as the community areas or the scout on-site service. Through this fee you become a YOUNIQ member and can fully enjoy all benefits YOUNIQ have.

You pay the security deposit and the admission fee before you move in. You can transfer this to us. You can pay the rent by direct debiting system or make a monthly transfer by your own.

Yes, we will issue you a certificate for your new landlord. Please contact your administrator or send your request to service@youniq.de.

Contract

As a rule, the contract duration is 15 months. For an extra charge, you can shorten your stay up to 6 months (we are willing to reduce your admission fee).
Normally, we need three months to repay the deposit.
There are no additional costs. The operating costs are included in your all-in rent.
Yes, we will issue you a certificate for your new landlord. Please contact your property manager.

Moving in

Once your signed the rental agreement and you have paid the deposit, your Residence Advisor (RA) will get in touch with you in order to plan your move-in.
It depends on the departure of your previous tenant and the condition of the apartment. In any case, we strive for an early deployment. Please note that handovers are only possible on working days Monday to Friday.

My Apartment

You are completely free. The apartment is furnished. And you are welcome to set up so that you feel comfortable.
They are not interchangeable, because these things belong to the fixed equipment and must necessarily stay in the apartment. But you can bring your own sleeping place. Upon return of the apartment, the YOUNIQ equipment must be intact and complete.
Of course you can comfortably set up, but on the condition that the apartment is returned to its original state when you move out. If not we have to charge you for the painting costs. Structural and technical changes must not be made.
No. You should bring your own dishes, please.
Dog, cat and reptiles are not allowed. Small animals living in a cage are very welcome to move in. If you want to take care of animals, the local shelters are always happy to help.

General

Usually, there is no fixed line connection. Ask your scout about the possibilities on site, e.g. VoIP or telephone contract.
You will find enough bicycle parking spaces in the underground car park or outdoors.
Absolutely! For handing over the apartment you will receive a confirmation from us. You need this to register in your new place of residence. Please make sure, your are not in a hurry. It usually takes some time at the registration office.
Absolutely! Friends are the salt in the soup. The most important, you are responsible for your visitors and you are being asked to be respectful towards the other YOUNIQ residents. The noise level should be kept to a minimum during the specified day and night times and the house rules must be maintained.
You can use the common areas at any time without registration.
Yes. Upon request, our YOUNIQ Scout can arrange you a cleaning service.
Yes, you can completely relax and wash your clothes. All information can be found at the notice board in the Washing Lounge.
It’s different from house to another. Please contact your scout first. He / she shows you where the recycling points are located. Please do not dispose glass bottles in the household waste. Please be aware of the environment friendly disposal regarding the provided containers. The environment will thank you.
Most of our properties are secured in all areas via video cameras ‘the entrance, common areas and underground garages (if available)’. In addition, the scout is five days a week on site. Furthermore, fire alarms are installed in most buildings with a regular maintenance. That means smoking is not allowed in the entire building. However, ashtrays are installed in front of the entrances and in the outdoor areas.
For an optimal delivery of your orders your packages must be ordered on your name, apartment number and address. If you are not at home, your scout will gladly take your package. The packages can be picked up only during the scout’s working hours, according to the information in the showcase or by appointment. To get your package, you need to bring the notification card from the delivery person. There is no acceptance of packages addressed to the Scout office.
Don’t worry, something like this happens. Please contact our scout. Your insurance should take care of the damage.

Please contact your scout first. He is not available? then contact our emergency hotline under +49 69 247472-777

If you have questions or problems, your YOUNIQ Scout will be available on site. Just look at the tenant information in the lobby. If you do not find anyone, then our scout is helping another tenant, please write him an email.

Stay calm and call our emergency phone number and only in case of an emergency under: Tel .: +49 69 247472-777

Thank you for your writing to

UPARTMENTS Real Estate GmbH
Augustusplatz 9
04109 Leipzig

Moving out

Please send us your cancellation in written form with the original signature to our address (see last page) or hand it over to the office of your residence advisor. You will receive a cancellation confirmation. Your tenancy always ends at the end of each month.
We strive to meet your request, but we have to check each case separately. In case of success then 360.00 EUR fee will be due and you are released from the rental contract when the new tenant moves in.